FAQ

Ordering Process

Please got to the delivery page for more information on this

How do I heat up the cookies?

To get the Instagram look, heat your cookies at 180°C for 5 - 10 minutes. They can also be reheated in the microwave for 20-30 seconds on full power. We recommend reheating in the oven if you can.

How should I store the cookies?

To keep your cookies fresh, store them in an air tight container. Please consume your cookies within five days. If you don't want to eat the cookies straight away, pop them into the freezer and consume within three months.

Are your cookies vegan or gluten-free?

Unfortunately not, we have not perfected a base yet!

Can I cancel my order?

We will offer a full refund on the day your order if you would like to cancel. Once your order is being prepped, unfortunately, we can not offer a refund.