Delivery

What is the full ordering process?

Always check the header of the website for our most up-to-date dispatch details. 

Once the order is baked, we will send it out via DHL 1-2 working day service. The whole process should take up to 5 working days, you may receive your order sooner or later – this is just an estimation.

How much does delivery cost?

The delivery cost is £3.95 (1-2 day delivery). Deviant Cookies cannot take responsibility for any late deliveries once the order has been dispatched from our kitchen. We will however, work with you to resolve any issues against our mailing partner in the case of damages or missing deliveries. 

How will I know when my delivery is on its way?

DHL will text you on the day of delivery and give you a time slot. If you are not in they will leave your parcel in a safe space. It is your responsibility to provide us with the correct contact details – name, email, address details and phone number. 

If you need to add any additional information about your delivery or would like to leave a note with your order, please add this to the notes box on the cart page.